I think the ER should be a two step process. 1. Check in with a nurse and resident doctor to assess the reason for the visit. If it is determined that the visit is not life threatening or does not need further hospital intervention, the person should be referred to a nearby clinic and an appointment made for that person. The person given the address and appointment time and sent on their way. 2. If the nurse and resident doctor determine that further hospital treatment is required then the person should be admitted to the ER for further treatment. This would alleviate the wait times.
Worth the wait