Account and streaming problems can be complex. Please provide some information about your issue to help us resolve it. Name * E-mail * What device are you having trouble with? * Phone Tablet Desktop or Laptop Computer Apple TV Roku Streaming Device Amazon Fire TV Stick Smart TV Android TV What streaming service are you using? * Knowledge Network App knowledge.ca Knowledge Kids App Knowledgekids.ca What website are you on? * knowledge.ca knowledgekids.ca What streaming service are you using? * Knowledge TV App Knowledge Kids TV App What streaming service are you using? * Knowledge Apple TV App Knowledge Kids Apple TV App knowledge.ca knowledgekids.ca Samsung App Which operating system are you using? * Apple Android Which browser are you using? * Safari Chrome Firefox Internet Explorer Edge Opera Which operating system are you using? * Windows Apple Which browser are you using? * Chrome Firefox Internet Explorer Edge Opera Which browser are you using? * Safari Chrome Firefox Opera Are you casting or mirroring to a TV? * Yes No Which generation is your Apple TV device? * Let us know the brand and model of your TV * Please describe the problem * Leave this field blank Submit
