Employment | Knowledge.ca

Employment

Posted August 30, 2021

Donor Services Officer

The opportunity

We are Knowledge Network, British Columbia’s public educational broadcaster. You are an emerging fundraising professional with a passion for public service media. Our Fund Development team is looking for a detail-oriented Donor Services Officer. The Knowledge Partners fundraising program, accredited by Imagine Canada, has shown consistent and steady growth over decades, thanks to our dedicated viewers and donors.

As a member of our frontline donor services team, you’ll help us continue to grow by:

  • Processing all types of donations and updating database records information by accurately entering data into our CRM (Raiser’s Edge), preparing and running reports, exporting and importing data from external sources and manipulating data in other software programs like Excel.
  • Nurturing relationships with our viewers and donors– taking donations and answering inquiries by phone or email, making thank you calls and attending special donor events
  • Securing and fulfilling donor benefits – ordering/entering/shipping thank you gifts and coordinating the delivery of our magazine
  • Executing the donation solicitation cycle – preparing files, mailings, tax receipts
  • Backing up our Audience Relations department and liaising with finance, IT and other areas as required

Our successful candidate will have a relevant degree or diploma, ideally in fundraising or non-profit management, and a minimum of 2 years of experience in a similar role, demonstrating a solid understanding of fundraising practices, principles and activities. You have database experience, preferably with Raiser’s Edge, and advanced administrative and computer skills specifically in MS Word and Excel.

You love people, numbers and data equally and are energetic, conscientious and curious about seeking ways to make things better. You take pride in your exceptional customer service, interpersonal, communication and organizational skills and love being part of a team.

Knowledge Network is an equal opportunity employer committed to diversity in everything we do. We invite applications from women, visible minorities, Indigenous Peoples, individuals with disabilities, persons of all sexual orientation and gender identities, and all people committed to meaningful work that makes a difference. We are a crown corporation, funded by an annual operating grant from the provincial government and through donations from over 47,000 Knowledge Partners. As such, we offer you:

  • Stable employment with a secure, trusted employer
  • Standard hours (8 hours/day; Monday-Friday) so you can enjoy your evenings and weekends
  • Generous vacation (start at 4 weeks) plus 12 stats, so you can really enjoy paid time off
  • 100% employer-paid dental, extended health, vision care for you and your family, plus life insurance and short-term disability insurance (long-term disability is employee-paid)
  • An extremely generous defined benefit pension plan (BC Municipal Pension Plan)
  • A competitive salary – starting in the low-50’s and working your way up to $60K
  • Training and professional development opportunities to grow your skills

If this sounds like the right opportunity for you, at the right time in your career, please send a letter stating why you are the right person for us, along with your resume to hr@knowledge.ca, by September 24th. If you require accommodations at any point during the application and hiring process, please let us know.

Download Posting (PDF)

Posted August 24, 2021

Researcher

The opportunity

We are Knowledge Network, British Columbia’s public educational broadcaster. You are an emerging statistics dynamo with a passion for public service media. We have an excellent opportunity for a full-time Researcher to conduct and coordinate audience research on television and streaming services.

You love numbers, data and spreadsheets, and are curious about how best to report the data to inform decisions and make things better. You will develop weekly, monthly and seasonal research reports about our audiences and identify trends using TV meter and web data. You also enjoy getting out from behind that desk to learn how this research is used. As our in-house statistical go-to person, this role uses analytics to support programming and marketing activities. Your curiosity and analytical skills will contribute to relevant, quality reports that help us understand audience viewing behaviour.

Qualified candidates will have a bachelor’s degree in business, statistics, sociology, or equivalent relevant education demonstrating analytical and interpretive skills. High proficiency in Excel is required as well as proven initiative in conceptualizing research projects and presenting data, including presentations to management. Experience with Google Analytics would be an asset. Accuracy and attention to detail are paramount. You must have exceptional interpersonal, communication and organizational skills.

In addition to the required skills, we are looking for someone who believes in the value of what we proudly offer as a free, commercial-free public broadcaster providing creative documentaries, arts and culture and children’s programs on television, web and mobile apps. Do you love what we do? Join our talented team and put your Knowledge to work.

Knowledge Network is an equal opportunity employer committed to respect and diversity in everything we do. We invite applications from women, visible minorities, Indigenous Peoples, individuals with disabilities, persons of all sexual orientation and gender identities, and all people committed to meaningful work that makes a difference. We are a crown corporation, funded by an annual operating grant from the provincial government and through donations from over 47,000 Knowledge Partners. As such, we offer you:

  • Stable employment with a secure, trusted employer
  • Standard hours (8 hours/day; Monday-Friday) so you can enjoy your evenings and weekends
  • Generous vacation (start at 4 weeks) plus 12 stats, so you can really enjoy paid time off
  • 100% employer-paid dental, extended health, vision care for you and your family, plus life insurance and short-term disability insurance (long-term disability is employee-paid)
  • An extremely generous defined benefit pension plan (BC Municipal Pension Plan)
  • A competitive salary – starting in the mid-50’s and working your way up to $65K+ within 4 years.
  • Training and professional development opportunities to grow your skills

If this sounds like the right opportunity for you, at the right time in your career, please send a letter stating why you are the right person for us, along with your resume to hr@knowledge.ca, by September 30th. If you require accommodations at any point during the application and hiring process, please let us know.

Download Posting (PDF)

Posted August 24, 2021

Drupal Developer / Programmer

The opportunity

Knowledge Network, BC’s Public Broadcaster, is looking for a skilled Drupal Developer/Programmer to grow and enhance our streaming services on web, mobile and TV platforms.

Our streaming services have an expansive, engaged, and dedicated audience. The work of our team is accessed by thousands of British Columbians and Canadians daily seeking information and entertainment from a public broadcaster they trust.

As part of a talented team of designers and developers, you will be responsible for developing and maintaining our web applications, as well as participating in different phases of the development life cycle.

Responsibilities

  • Work in a team to develop and maintain websites using Drupal 8+, PHP, and MySQ 
  • Assist in completing the migration project from Drupal 7 to Drupal 9
  • Develop custom Drupal modules that include integration with databases, broadcast servers, and third-party APIs
  • Perform timely security updates coupled with scheduled non-urgent updates. You will work closely with the wider team to apply best practices for site maintenance.
  • Collaborate with other team members and cross departmentally



Required Skills

  • Post-secondary diploma or degree in Computer Science/related field, or equivalent working experience
  • Strong PHP (including OOP) and MySQL skills
  • 3-5 years’ experience with Drupal 7/8, including installation and configuration
  • Proven custom Drupal 8 module development, including strong familiarity with proper Drupal coding standards
  • Experience working with REST, GraphQL, and other modern API technologies
  • Experience with Git or similar version control systems
  • Experience with Composer and Unix command line interface
  • Ability to work independently, as well and communicate within a team environment
  • Ability to learn new technologies and business functions



In addition to the required skills, we are looking for someone who believes in the value of what we proudly offer as a free, commercial-free public broadcaster. You are a strong team player, an excellent communicator and thrive on contributing to the development of creative concepts. Check out our free streaming platforms to see if this is something you can get behind.

Knowledge Network is an equal opportunity employer committed to respect and diversity in everything we do. We invite applications from women, visible minorities, Indigenous Peoples, individuals with disabilities, persons of all sexual orientation and gender identities, and all people committed to meaningful work that makes a difference. We are a crown corporation, funded by an annual operating grant from the provincial government and through donations from over 47,000 Knowledge Partners. As such, we offer you:

  • Stable employment with a secure, trusted employer
  • Standard hours (8 hours/day; Monday-Friday) so you can enjoy your evenings and weekends
  • Generous vacation (start at 4 weeks) plus 12 stats, so you can really enjoy paid time off
  • 100% employer-paid dental, extended health, vision care for you and your family, plus life insurance and short-term disability insurance (long-term disability is employee-paid)
  • An extremely generous defined benefit pension plan (BC Municipal Pension Plan)
  • A competitive salary – starting in the mid-80’s and working your way up to $100K+ within 4 years.
  • Training and professional development opportunities to grow your skills

On top of this, you will enjoy working with a creative team in a dynamic learning environment. We have a pandemic workplace safety plan in place, and this position requires working at the office located in Burnaby. If this sounds like the right opportunity for you, at the right time in your career, please send a letter stating why you are the right person for us, along with your resume to hr@knowledge.ca, by September 30th. If you require accommodations at any point during the application and hiring process, please let us know.

Download Posting (PDF)

Posted August 24, 2021

Development Officer - Planned and Major Giving

The opportunity

Knowledge Network, BC’s Public Broadcaster, is looking for a talented and enthusiastic Planned and Major Giving professional to continue the expansion of our Planned Giving program started in 2007, and to help grow our Major Giving program started in 2012.

The Knowledge Endowment Fund has been consistently growing and is now valued at over $20 million. Realized planned gifts this year alone will exceed $3 million. Our mid-level/major giving program brought in over $1.2 million last year and is well positioned for growth.

Our ideal candidate is someone with proven experience in the art and science of planned gift fundraising who excels at developing and maintaining lasting relationships, as well as budget co-ordination and project oversight. Estate administration is also a significant part of the role.

Responsibilities

  • Develops strategies for the cultivation and solicitation of planned and major giving prospects and donors; recommends policies, standards and procedures.
  • Manages all estate administration matters, consulting with Senior Management as necessary.
  • Gift entry/processing for planned gifts including bequests, current gifts, securities, insurance, trusts, RRSPs, TFSAs, foundation grants and other gift vehicles.
  • Ensures planned and major gift donors are provided with appropriate recognition and stewardship through planning and implementation.
  • Manages the mid-level giving program, identifying, cultivating and soliciting prospects who may be candidates for significant five figure gifts.
  • Maintains information on activities, donors, and prospects using both paper files and Raiser’s Edge – our constituent relationship management system.
  • Provides expertise with internal departments and with external professional advisors on various types of planned gift vehicles. Delivers regular status reports on revenue and expectancies to the Director of Development.
  • Maintains current knowledge of best practices and evolving trends in philanthropy through professional networking and training.



Required Skills

  • Post-secondary degree, ideally in fundraising, non-profit management or other relevant field.
  • A minimum of 3 years’ experience in planned giving and/or major gift fundraising.
  • Thorough knowledge of estate planning, including wills and trusts, as well as general knowledge of income, estate, and gift tax laws.
  • Advanced administrative and computer skills specifically in MS Word and Excel.
  • Excellent written and verbal communication skills are a must-have. This includes the emotional intelligence and maturity to handle end-of-life stage conversations with sensitivity as well as a genuine desire to know the unique story behind each gift.
  • Current membership in CAGP is an asset as is hands-on experience with Raiser’s Edge database.
  • Keen desire to learn and develop skills.



In addition to the required skills, we are looking for someone who believes in the value of what we proudly offer as a free, commercial-free public broadcaster providing creative documentaries, arts and culture and children’s programs on television, web and mobile apps. Do you love what we do? Join our talented team and put your Knowledge to work.

Knowledge Network is an equal opportunity employer committed to respect and diversity in everything we do. We invite applications from women, visible minorities, Indigenous Peoples, individuals with disabilities, persons of all sexual orientation and gender identities, and all people committed to meaningful work that makes a difference. We are a crown corporation, funded by an annual operating grant from the provincial government and through donations from over 47,000 Knowledge Partners. As such, we offer you:

  • Stable employment with a secure, trusted employer
  • Standard hours (8 hours/day; Monday-Friday) so you can enjoy your evenings and weekends
  • Generous vacation (start at 4 weeks) plus 12 stats, so you can really enjoy paid time off
  • 100% employer-paid dental, extended health, vision care for you and your family, plus life insurance and short-term disability insurance (long-term disability is employee-paid
  • An extremely generous defined benefit pension plan (BC Municipal Pension Plan)
  • A competitive salary – starting in the mid-60’s and working your way up to $80K+ within 4 years
  • Training and professional development opportunities to grow your skills

If this sounds like the right opportunity for you, at the right time in your career, please send a letter stating why you are the right person for us, along with your resume to hr@knowledge.ca, by September 30th. If you require accommodations at any point during the application and hiring process, please let us know.

Download Posting (PDF)