Donor Services Officer
Knowledge Network, British Columbia’s public broadcaster, is seeking a junior fundraising professional to support the Knowledge: Partners annual fund as Donor Services Officer. If you have drive, enthusiasm and a passion for public broadcasting, then this opportunity is more than just a job! The Knowledge: Partners program has shown consistent and steady growth over decades, thanks to our dedicated viewers and donors.
- Processing donations and constituent information by accurately entering data into our CRM (Raiser’s Edge), running reports and exporting data into external software programs
- Nurturing relationships with our donors– answering inquiries, making thank you calls and attending special donor events
- Securing and fulfilling donor benefits – ordering/entering/shipping premiums and coordinating the delivery of our magazine
- Executing the solicitation cycle – preparing files, mailings, tax receipts
- Backing up our Audience Relations department and liaising with finance, IT and other areas
Our successful candidate will have a relevant degree or diploma, ideally in an area relevant to fundraising or non-profit management, and a minimum of 1-3 years of experience in a similar role, demonstrating a solid understanding of fundraising practices and activities. You will have hands-on experience with Raiser’s Edge, or an equivalent fundraising database, and proficient computer skills in Microsoft Office, as well as exceptional customer service, interpersonal, communication and organizational skills.
Knowledge Network is an equal opportunity employer committed to diversity in everything we do. We offer excellent benefits and a starting salary in the high-40’s, with the opportunity for growth in this role. If you are interested in joining a dedicated team of passionate and skilled professionals and putting your Knowledge to work, please send a letter stating why you are the right person for us, along with your resume to email@example.com, by July 27th.
Are you passionate about public television? Knowledge Network is passionate about helping to develop today’s students to launch their careers in web development/design, marketing/communications or public broadcasting.
Knowledge Network is where stories live that speak to our time. Through our network of storytellers, we enhance the public educational broadcasting experience for British Columbians across the province.
Our co-operative education program is designed to partner with B.C.’s colleges and universities to provide paid practical work experience and further the training and skills development of students in film, television, internet, marketing, communications and other recognized programs. What better way to enhance your academic learning and guide your career?
We’re looking for bright, ambitious students who are passionate about public broadcasting and eager to learn and create.
Interested students are invited to send a letter stating why you are the right person for us, along with a resume to firstname.lastname@example.org.
Volunteering at Knowledge
Help us make a difference, be part of a team and share your enthusiasm for public broadcasting.
We welcome bright, keen, mature individuals who would like to lend us a hand with administrative tasks related to our Fundraising activities. Here’s where we could use a hand:
- Mailing out tax receipts, our K: magazine and premiums to our donors
- Making welcome telephone calls to new donors
- Using basic typing/computer skills to update information in our database
- Occasional hosting assistance with donor events and screenings
If you can spare a few hours a couple of times a week, come join the Knowledge volunteer team. Other than events, volunteers are scheduled during business hours. If you’re interested, please complete the volunteer application form.
Volunteer Application Form